1. Introduction

At Versetra, we are committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information across our digital platforms and service operations. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal and business-related information:

• Contact Information: Name, email address, phone number, job title, company name
• Booking & Travel Data: Travel itineraries, guest lists, hotel stay details, visa/passport information (if required for bookings)
• Usage Information: IP address, browser type, operating system, pages visited, and time spent on our site (via cookies)
• Communication Records: Email exchanges, inquiry forms, chat interactions, and phone call summaries
• Billing & Payment Information: GST numbers, invoicing details, and bank/payment identifiers (where applicable)

3. How We Use Your Information

We use your data to:

• Respond to service inquiries and manage bookings
• Fulfill corporate travel, accommodation, and event-related requests
• Coordinate with third-party partners (e.g. hotels, transport providers, visa agents)
• Improve user experience and optimize our website
• Send service updates, operational notifications, or relevant marketing communications (opt-in only)
• Maintain internal records for billing, audits, and legal compliance

4. Sharing of Information

We may share your information with:

• Trusted third-party service providers who help us deliver our services (e.g., hotels, airlines, chauffeur vendors)
• Payment processors or invoicing platforms
• Legal or regulatory authorities, if required to comply with applicable laws
  We do not sell, rent, or trade your personal data to any third party.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Business booking data may be retained longer for financial and operational record-keeping.

6. Security of Your Data

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure. This includes encryption, access control, secure servers, and compliance monitoring.

7. Cookies & Tracking Technologies

We use cookies to enhance website performance and user experience. Cookies help us understand user behavior and improve navigation. You can manage or disable cookies via your browser settings.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal data
• Correct inaccurate or outdated information
• Request the deletion of your data
• Withdraw consent for non-essential data processing

To exercise these rights, contact us at info@versetra.com.

9. International Data Transfers

As we operate globally, your information may be processed or stored in countries outside your jurisdiction. We ensure such transfers are governed by adequate data protection measures.

10. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the effective date indicated at the top.

11. Contact Us

For any questions or concerns regarding this policy or your data, please contact:

Himanshu Dewan
Co-Founder & Director
info@versetra.com